IntelliRide manages non-emergency medical transportation for WellCare of Nebraska Members. We accept trip reservations and arrange member rides to covered Medicaid services with qualified transportation providers. Members without access to transportation may be eligible to receive free rides to covered healthcare appointments and quality-of-life services.
IntelliRide’s management of Medicaid transportation focuses on great customer service, adherence to compliance requirements and a commitment to providing safe and reliable transportation for eligible members.
Through our brokerage, IntelliRide will be the contract agent for Medicaid providers and clients, setting standards, and overseeing and verifying program compliance. In addition, IntelliRide will oversee customer service, call center, and dispatch services.
IntelliRide has been serving the State of Nebraska since May 1, 2014, transitioning to assisting Wellcare of Nebraska Members on July 1, 2019 and proudly conducts business throughout the State of Nebraska.
- General Manager
- Compliance Manager
- Quality Manager
- Network Coordination Administrator
- Claims Specialist
- Case Manager
If you need assistance in a language other than English, please inform our Customer Service Representatives which language you speak, and we will be happy to help. Translation services are offered free of charge.
Emergency Weather Situations
During emergency weather, we strive to protect the safety of members, transportation providers, staff and medical providers. You may experience longer than usual hold times when calling our phone lines. If you have a trip scheduled, be prepared for service delays or appointment rescheduling if conditions are not safe for driving.