skip to Main Content

Welcome

IntelliRide manages non-emergency medical transportation for WellCare of Nebraska Members.

Learn More

Welcome

IntelliRide manages non-emergency medical transportation for WellCare of Nebraska Members.

Learn More

Book a Ride

We encourage you to schedule your ride at least two business days before your appointment using one of the following options.

To schedule your ride, please have the following information:

  • Your name, phone number you can be reach at, Medicaid ID and pick up address
  • Your doctor’s or facility’s name, address, and telephone number
  • The date and time of your medical appointment, and time you will need your return ride

Member Resources

New to IntelliRide? See our FAQs and learn more about the services available to you.

Member Resources

Reservations

Local: (402) 401-6999
Toll free: (844) 531-3783
TTY: (402) 401-6998

Speak to an agent Monday–Friday 8 am–5 pm.

Ride Assist

Local: (402) 401-6999
Toll free: (844) 531-3783
TTY: (402) 401-6998

Contact us 24 hours a day, seven days a week to request an urgent trip, cancel your appointment or to check status of your ride.

Online

Login to your self-service portal anytime to schedule your trips or make changes.

Call the reservations line for assistance with setting up your account.

Contact Us

Monday through Friday 8 am–5 pm CT
Local: (402) 401-6999
Toll free: (844) 531-3783
TTY: (402) 401-6998

Contact us 24 hours a day, seven days a week to request an urgent trip, cancel your appointment or to check the status of your ride.

Normal business hours will not apply on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. For appointments scheduled on a holiday, trips will still be performed. The holiday schedule may be subject to change.

Medicaid member customer satisfaction survey

Translate This Page

About IntelliRide

As the contracted broker for WellCare of Nebraska, IntelliRide manages NEMT services for members throughout Nebraska. Our general duties include, transportation provider credentialing, training, education, customer service, reservations and scheduling, dispatch and routing, trip monitoring and quality assurance, and claims.

Work With Us

IntelliRide is part of Transdev. Find your next opportunity at Transdev's careers site.