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IntelliRide manages non-emergency medical transportation for Healthy Blue / Heritage Health Members.
Book a Ride

1. We encourage you to schedule your ride at least two business days before your appointment using one of the following options.

2. To schedule your ride, please have the following information:

a. Your name, phone number you can be reach at, Medicaid ID and pick up address

b. Your doctor’s or facility’s name, address, and telephone number

c. The date and time of your medical appointment, and time you will need your return ride

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Contact us 24 hours a day, seven days a week to request an urgent trip, cancel your appointment or to check the status of your ride.
Normal business hours will not apply on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. For appointments scheduled on a holiday, trips will still be performed. The holiday schedule may be subject to change.
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