Welcome
IntelliRide manages non-emergency medical transportation for Healthy Blue / Heritage Health Members.
Book a Ride
1. We encourage you to schedule your ride at least two business days before your appointment using one of the following options.
2. To schedule your ride, please have the following information:
a. Your name, phone number you can be reach at, Medicaid ID and pick up address
b. Your doctor’s or facility’s name, address, and telephone number
c. The date and time of your medical appointment, and time you will need your return ride
Reservations
Ride Assist
Contact us 24 hours a day, seven days a week to request an urgent trip,
cancel your appointment or to check status of your ride.
cancel your appointment or to check status of your ride.
Local:
(402)
401-
6999
Toll Free:
(844)
531-
3783
TTY:
(402)
401-
6998
Online
Login to your self-service portal anytime to schedule your trips or make changes.
Call the reservations line for assistance with setting up your account.
Call the reservations line for assistance with setting up your account.
Contact us 24 hours a day, seven days a week to request an urgent trip, cancel your appointment or to check the status of your ride.
Normal business hours will not apply on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. For appointments scheduled on a holiday, trips will still be performed. The holiday schedule may be subject to change.
