Ok,

Welcome

IntelliRide manages non-emergency medical and non-medical transportation for Health First Colorado members in the state of Colorado.

Learn More

Welcome

IntelliRide manages non-emergency medical and non-medical transportation for Health First Colorado members in the state of Colorado.

Learn More

Coronavirus Update

Helping you through COVID-19 is our top priority. Get the latest.

Book a Ride

Schedule your ride at least two business days before your appointment using one of the following options.

To schedule your ride, please have the following information:

  • Your name, Medicaid ID and pick up address
  • Your doctor’s or facility’s name, address, and telephone number
  • The date and time of your medical appointment
  • If a support person or escort will be traveling with you—due to capacity, drivers may deny additional passengers that are not the person going to the appointment or medically documented escorts

Member Resources

New to IntelliRide? See our FAQs and learn more about the services available to you.

Member Resources

Phone

Local phone: (303) 398-2155, (970) 225-4850, (719) 766-4660, (720) 279-3830

Toll free phone: (855) 489-4999

TDD state relay: 711

Speak to an agent Monday–Friday 8 am–5 pm.

Option 1: Spanish language
Option 2: Case management
Option 3: Dispatch
Option 4: Reservations
Option 5: Where’s my ride?
Option 6: Medical facilities

Self-Service Portal

Login to your self-service portal anytime to schedule your trips or make changes

Call us for assistance with setting up your account.

Online Chat

Chat with a live representative Monday–Friday 8 am–5 pm

Click the chat icon in the lower right hand corner of your screen to start chatting. 

App

Download the free mobile app to instantly schedule or track your trips

Usage requires a data plan or Wi-Fi connection.