1. Book your ride at least three business days before.
2. Have the following information ready:
a. Your date of birth, first and last name, and phone number.
b. Medicare or Medicaid ID number.
c. Your doctor’s or facility’s name, address, and telephone number.
d. Type of service and time of appointment.
e. Your pick up and drop off address and details.
3. Choose one of the following methods to book your ride:
Call the reservations line for assistance with setting up your account.
Monday–Friday 8 am–5 pm