Aloha Care
Welcome to Aloha Care
IntelliRide will manage non-emergency medical transportation for AlohaCare members in the State of Hawaii.
Book a Ride

1. Book your ride at least 3 working days before.

2. Have the information ready:

a. Your date of birth, first and last name, and phone number.

b. Medicare or Medicaid ID number.

c. Your doctor’s or facility’s name, address, and telephone number.

d. Type of service and time of appointment.

e. Your pick up and drop off address and details.

3. Pick one of the options to book your ride:

Contact Aloha Care
Medicaid Members
Local Phone: (808) 973- 0712  Option #2
Toll Free: (877) 973- 0712  Option #2
Contact Aloha Care
Medicare Members
Contact Aloha Care Online
Online
Login to your self-service portal to schedule your trips or make changes 24 hours, 7 days a week.
Call the reservations line if you need help with setting up your account.
Online Chat
Online Chat
Chat with a live person
Monday–Friday 8 am–5 pm
Aoha Care App
App
Download the free phone app to schedule or track your trips.
For iOS devices
For Android devices
You will need a data plan or Wi-Fi connection
Aloha Care