Aloha Care
Welcome to Aloha Care
IntelliRide manages non-emergency medical transportation for AlohaCare members in the State of Hawaii.
Book a Ride

1. Book your ride at least three business days before.

2. Have the following information ready:

a. Your date of birth, first and last name, and phone number.

b. Medicare or Medicaid ID number.

c. Your doctor’s or facility’s name, address, and telephone number.

d. Type of service and time of appointment.

e. Your pick up and drop off address and details.

3. Choose one of the following methods to book your ride:

Contact Aloha Care
Medicaid Members
Local Phone: (808) 973- 0712  Option #2
Toll Free: (877) 973- 0712  Option #2
Contact Aloha Care
Medicare Members
Contact Aloha Care Online
Login to your self-service portal anytime to schedule your trips or make changes.
Call the reservations line for assistance with setting up your account.
Online Chat
Online Chat
Chat with a live representative
Monday–Friday 8 am–5 pm
Aoha Care App
Download the free mobile app to instantly schedule or track your trips.
For iOS devices
For Android devices
Usage requires a data plan or Wi-Fi connection
Aloha Care